As the current exchange rate between US dollar and Japanese yen is very good, we offer you 10% discount. The discount will be automatically applied at the checkout screen.

Refund policy

Thank you for shopping at Viento Kogei Japanese knife store.

You can cancel without condition until the merchandise leaves. After receiving your cancellation, we refund 100%.

If you receive the defective item, please contact us by email within 8 days.

Eligible for refunds and exchanges

Items must be unused and in the same condition as when you received them.

Products must be in the original packaging.

The following items are not eligible for a refund.

Items damaged or missing for reasons not attributable to our error.

Items returned without prior email notification.

Shipment

If you wish to exchange at your own convenience, you are responsible for paying your own shipping costs to return your item.

Depending on where you live, the time it takes to receive your replacement product may vary.